Frequently Asked Questions

We’re sure you have questions for us!  If we didn’t answer your question below, just ask!

?Who enforces the laws pertaining to background checks?

While each U.S. State may vary depending on individual state law, the Federal Trade Commission or FTC is mandated to protect consumers including unfair business practices. The FTC, Fair Credit Reporting Act or FCRA is the federal law enacted to regulate the dissemination and use of consumer information, including background check reports. The Equal Employment Opportunity Commission or EEOC enforces federal laws relating to employment discrimination.

?What is a consumer reporting agency (CRA)?

A consumer reporting agency also know by the acronym CRA is defined in the FCRA (defined above) as follows: “(f) The term “consumer reporting agency” means any person which, for monetary fees, dues, or on a cooperative nonprofit basis, regularly engages in whole or in part in the practice of assembling or evaluating consumer credit information or other information on consumers for the purpose of furnishing consumer reports to third parties, and which uses any means or facility of interstate commerce for the purpose of preparing or furnishing consumer reports.”

?Can an employer or landlord run my background without my consent?

No, employers and landlords MUST obtain your consent to run your background check, its the law!

?What if an employer does not hire me because of my background check report?

The employer must provide you the following:

  • The name and contact information of the CRA who prepared the report;
  • A form explaining the reason(s) of why the employer did not to hire you; and
  • Proper written notice of your right to dispute the information contained in your report.

?Do I have rights when it comes to the information contained in my report?

Yes, the FCRA “summary of rights,” which explains your rights as a consumer should be attached to your background screening report. A copy of your rights under the FCRA can be found here.

?Why should I choose Streamline Investigations?

In addition to our dedication to customer service, Streamline Investigations takes the approach to work with clients on an individual basis to provide pricing models based on the screening services that you need.  Here are some of the other reasons that companies have changed their background check provider to Streamline Investigations:

  • Reduced costs on services
  • A simplified background check process
  • Modern technology and software solutions
  • Faster report turnaround

If you haven’t had a chance, please take a look at some of our testimonials!

?How long does it take to get set up?

The set up process can take 1-2 business days depending on the size of your organization and the scope of background screenings that you are looking for.  We often exceed this goal and understand that you may want to immediately begin running background checks. Please do not hesitate to contact us with what you’re looking for and you will receive a prompt response!

?How do I get a free background check?

We’re so proud of the service that we offer that we want to offer our business clients a free Streamline Investigations Standard Pre-employment Check.  In order to get set up for free, we’ll collect some basic information about you and/or your company/organization so that we can provide you login credentials to use the Background Screening Portal. Once you are set up, we will allow you to run a background check on a current or prospective employee through our system for free as a demonstration of our services.

Remember, there are no commitments!  We will not ask you for a payment method until you are ready to order more background checks.

Connect with Us

Email: support@streamlinechicago.com

Telephone: +1 844 482 8762
Fax: +1 844 445 7607

Business Hours:
8:30 a.m. to 4:30 p.m. CST

Find Us

30W250 Butterfield Rd. Warrenville, Illinois 60555

Streamline Investigations Headquarters